Store FAQs

How long has Viaero Wireless been serving Burlington, Colorado? Viaero Wireless has served Colorado, Nebraska, Wyoming, and Kansas for over 30 years. Our mission is to bring reliable wireless and internet access to rural communities by supporting safety, improving quality of life, and providing the same seamless connectivity enjoyed in cities. Our Burlington store is centrally located at 501 14th Street, Burlington, CO 80807. Visit us in person or give us a call at 719.343.5003 to discuss your best phone plan. Where can I find a reliable cell phone store in Burlington, Colorado? With both wireless and fiber network services, Viaero Wireless is Burlington’s go-to phone store. Our customers rely on us for cell phone and internet services that rival those offered in urban areas. Viaero Wireless’ Burlington store is located at 501 14th Street. Visit us Monday through Friday between 8:00 AM and 6:00 PM or Saturday between 9:00 AM and 4:00 PM for upgrades, repairs, accessories, and other services. How do I choose the right wireless internet provider in Burlington, Colorado? Viaero Wireless offers three home internet tiers with download speeds ranging from about 20 megabits per second (Mbps) up to 200 Mbps. All three plans include unlimited data usage, so you don’t have to worry about caps.  If you’re worried a certain plan may not work for your household, consult with one of our local experts to identify any issues affecting your WiFi’s reach and find potential solutions, such as internet extenders and repeaters. How do I switch my current internet provider in Burlington, Colorado, without downtime?  The best way to avoid downtime when switching home internet providers is by planning for a little bit of overlap. For example, if you’re replacing your current provider with Viaero Wireless, schedule your WiFi setup at least a few days before your existing plan ends. This gives you time to troubleshoot potential issues, such as a faulty router, and switch over the passwords on all of your devices before your old wireless internet service is completely disabled.  Can I bundle cell phone and internet services in Burlington, Colorado? Viaero Wireless lets you bundle your cell phone and wireless internet services into a single, cost-saving plan. This way, you can maintain reliable home internet connections, safely use your phone with unlimited cellular data, and avoid losing service anywhere in the Burlington area (or beyond).  Viaero’s plans are relatively flexible. So, if you’re still waiting for your current provider’s contract to end, you can upgrade your home WiFi with Viaero Wireless and add cell phone services later.  Are there any local options for home WiFi service in Burlington, Colorado? Viaero Wireless is a cell phone and high-speed internet provider that has served rural customers across Colorado, Nebraska, Wyoming, and Kansas for over 30 years. With our centrally located Burlington store, high-speed assistance is never far away. One of Viaero’s fiber and wireless experts can give you real-world internet advice to optimize your home WiFi based on your home structure, internet needs, and available plans. Where can I find discounted cell phone service plans for seniors, students, teachers, and first responders? Viaero Wireless offers discounted rates for various groups in Colorado, Wyoming, Nebraska, and Kansas, including: Customers aged 55 and older Teachers College students Nurses First responders, such as police, firefighters, emergency medical technicians (EMTs), and emergency medical services (EMS) clinicians First responders’ immediate family While discounts vary, you can typically save on your monthly wireless and cellular bills. If you’re currently a senior, teacher, student, or first responder and you aren’t receiving the discount, give us a call, and we’ll make things right. With Viaero, do I have to pay extra when I call from outside Burlington, Colorado? Viaero Wireless’ basic plans offer unlimited data and calls nationwide, with specialized service areas in Nebraska, Colorado, Wyoming, and Kansas. So, you shouldn’t have to pay extra to make a call from anywhere in the United States, no matter how far you are from Burlington.  Premium unlimited plans also give you international coverage in Mexico and Canada. GlobalConnect partnerships offer additional coverage when traveling even further. While specific roaming rates depend on your destination and plan, Viaero typically won’t charge you extra for making calls within its partners’ networks.  Where can I find unlimited high-speed internet in Burlington, Colorado? Viaero Wireless offers home and fiber internet with unlimited data and download speeds up to 200 Mbps in Burlington and throughout areas in Colorado, Nebraska, Wyoming, and Kansas. These speeds can suit most home internet needs, whether streaming a movie, playing a video, scrolling on your phone, or raising a family that does all of that at once.  Viaero’s local experts can help you optimize your internet setup with the best plans, routers, and equipment for your unique needs. Visit our store at 501 14th Street to learn more. Who is the best wireless network provider in Burlington, Colorado? Viaero Wireless is locally beloved in Burlington, thanks to its local ownership and its commitment to serving rural customers. Viaero offers an assortment of plans and phones that suit different needs, whether expanding your home internet network or setting up a nearby office space.  Our hands-on approach to internet optimization offers rural communities the type of help you typically won’t find from national providers. Local experts understand local problems and can find you a plan and a WiFi setup that meets your unique budget and needs.  Do Viaero’s cell phone services include coverage outside of the U.S.? While Viaero Wireless’ basic plans only offer nationwide coverage, its international plans give you coverage in Mexico, Canada, and other destinations, depending on where you’re planning to go. Viaero’s Global Connect lets you rely on cellular services from various partners across the globe.  Viaero generally won’t charge you additional fees for using data within its partners’ networks, but roaming rates may vary based on the specific destination. Get in touch with Viaero before your trip to figure out your fastest and most affordable options. Where can I find wireless