If you have Assurance Service already on your phone and you wish to use the new features available after 12/1/17, please do the following:
1. To access Device Security, Device Transfer, Cloud Backup, & Malware Scan (android only), download the SafeStore app for your phone. Click HERE to download the app for your phone.
a. Open the app and use the login credentials you received via email. If you haven’t received your login credentials, please contact the ProtectCELL customer support team at 877-775-3274 to verify your email address is correct in their records.
2. To lock, locate, and recover your phone, as well as set your SafeZones, log in through the web portal at safestore.protectcell.com using the same user name and password you use to access the app.