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After switching to Viaero, use this form to receive your Early Termination Fee (ETF) or Installment Balance Payoff credit.

To be eligible for this credit, you must:

  • Port a qualifying post-paid number to Viaero
  • Trade in your phone for which the ETF or Payoff Balance is shown on your bill
  • Activate with a qualifying rate plan
  • Purchase a Viaero smartphone on Viaero NOW!
  • Fill out and using this form, submit to Viaero a copy of your bill showing the ETF amount or the installment payoff balance within 90 days of activation
  • Maintain your account in good standing with Viaero for a minimum of 60 days and be active at the time we process your application
  • You will receive a credit applied to your account for the ETF/Payoff balance amount minus the trade-in value of the phone you received in-store towards the purchase of your new Viaero phone


Please enter either your new Viaero phone number or Viaero account number.
By providing an email address, you agree to allow Viaero Wireless to correspond with you via email about your inquiry, as well as news, offerings and specials.
Upload copy of your bill
Accepted file formats are PDF and JPG.
 

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